TouchCare
TouchCare is your personal concierge benefits assistant, providing free, confidential support to help take the stress out of benefit navigation.
TouchCare's experienced Health Assistants are familiar with the full BVH, Inc. benefits package and can help with much more than health care.
They can assist with:
- Finding in-network providers
- Scheduling appointments
- Getting health care cost estimates
- Reviewing claims and billings issues
- Explaining your benefits and answering questions
- Navigating Medicare-related questions
TouchCare can even handle paperwork, make calls, and work directly with providers and carriers on your behalf.
Best of all, this service is provided at no cost to you. BVH, Inc. covers 100% of the cost for eligible professionals and their covered family members.
Need Help During Open Enrollment?
Not sure which benefits are right for you? TouchCare offers free one-on-one open enrollment consultations with a Benefits Specialist who can help you compare plans, understand your options and make informed enrollment decisions.
Learn more and schedule a consultation by visiting the TouchCare Open Enrollment Consultation page.
Who can use TouchCare?
TouchCare is available to:
- You
- Your spouse or domestic partner
- Your dependent children, or those of your spouse or domestic partner
- Your parents
- Your spouse's or domestic partner's parents
Get started
- Register for TouchCare
- Schedule a consultation
- Download the mobile app
- Scan the QR code below
Contact TouchCare
- Phone: 866-486-8242
- Email: assist@touchcare.com
- Web: www.touchcare.com/ask
- Hours: Monday through Friday, 7 a.m. to 8 p.m. Central Time
View this short video for more information on How to Create a TouchCare Account.